Tenant FAQ

Do I need renter's insurance and liability insurance?

Yes, you need renter’s/liability insurance to rent any of our properties. It can help provide you with coverage for your personal items and personal liability.

Do I have to sign a lease?

Yes, lease signing is mandatory. You can do so by online. A lease stipulates each party’s rights and responsibilities. Most of our lease agreements span 12 months.

How do I pay my rent?

You may pay via our online portal via ACH payments or Credit Card.

We DO NOT accept cash, check or money order.

How do I apply to a rental property?

Apply via our “Apply Now” button at the top of our site.

Do you allow pets?

Some of our units do allow pets with a Pet Deposit and monthly Pet Fee.

What information do I need to Apply?

Valid State ID

Verifiable Income via 3 months of Paystubs

Must submit to a Background and Credit Check

Current Landlord contact info.

What is the Income Requirement?

Gross household income must be at least 3x the monthly rental amount.

Co-Signers are allowed pending background and credit checks.

Do you rely on credit scores?

While we do check credit, that is not the only factor in choosing a tenant for a property. It is a facet of the entire picture that contributes to our decision. Unfortunately, we cannot approve anyone that is in an open bankruptcy, has an eviction on his or her record, or who has debt owing to a previous landlord.

NOTE: We reserve the right to amend our Frequently Asked Questions - Policies and Quality Standards as deemed necessary at any time with or without notice.